RADVision Scopia XT5000 Series Instalační příručka Strana 143

  • Stažení
  • Přidat do mých příruček
  • Tisk
  • Strana
    / 159
  • Tabulka s obsahem
  • KNIHY
  • Hodnocené. / 5. Na základě hodnocení zákazníků
Zobrazit stránku 142
Chapter 8 | Troubleshooting the Scopia XT
Endpoint for IP Office
This section covers troubleshooting problems that may occur when setting up and using the Scopia XT Endpoint for
IP Office.
Navigation
Viewing System Information for Customer Support on page 143
Resolving Problems with Audio on page 145
Echo Cancelling on HDMI Monitors on page 147
Resolving Monitor Display Problems on page 149
Resolving Camera Issues on page 151
Resolving IP Address Problems on page 153
Resolving XT Remote Control Unit Problems on page 155
Restoring Default User Settings on page 156
Viewing System Information for Customer Support
About this task
When contacting customer support or your system administrator, you may need to provide information
about the system. This procedure describes how to view the following system information:
Software version
User code (MAC address)
IP addresses
Serial number
System name and model
Licenses
Network, gatekeeper, and SIP settings
You can do this procedure from the endpoint itself or from the XT Endpoint web interface.
Important:
The system serial number also appears on the label at the back of the XT Codec Unit.
Procedure
1. View system information as follows:
Installation Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
Troubleshooting the Scopia XT Endpoint for IP Office | 143
Zobrazit stránku 142
1 2 ... 138 139 140 141 142 143 144 145 146 147 148 ... 158 159

Komentáře k této Příručce

Žádné komentáře